Common FAQs


What is the cost of domain registration and website hosting?

Setting up a domain registration and web hosting is not quite expensive. Charges for the first year domain-inclusive 30GB shared hosting package cost KES. 1,600

What is bandwidth?

Bandwidth is the capacity of data that can be transferred between the site, its users and the servers. It is the capacity of the connection between the website user and the server

Do I need a domain name?

Yes you need a domain name If you want to set up a website or if you want to have professional persanalized email accounts for your business

Can someone steal my domain?

No, as long as you have renewed your domain, No one can steal it from you. Please note if your domain expires and you fail to renew it someone can register it and he/she become the new owner of the domain

Do I need to transfer my domain to you?

Yes you can transfer your domain to us. we offer competitive pricing on domain names. If you prefer, you can still host with us and keep your domains at any registrar you choose

What is disk space limitation?

Disk space, or the disk space quota, is the maximum amount of actual hard disk space that your account contents may use at any one time

How long does it take to register a domain name?

It takes less than 5 minutes to register your domain name. Domain registration is an instant process you only need to confirm that the domain you want to register is available

When does a domain name expire?

Once you register a domain name you become the owner for a period of 1 year. After the domain name expires and you will have to renew in order to extend the ownership. The renewal has to be within done within a period of 3 months